Shipping policy
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Allow up to 5 BUSINESS days to process your order (our HD Lace Wigs need about 7 business days to process before you receive a tracking confirmation/number). Our processing time does NOT include weekends or holidays. Please allow the FULL processing time to receive a tracking confirmation email.
Once your order is processed & your credit information is verified, your order is shipped within 7 business days ( Not including Weekends & Holidays) unless you pay separately for expedited overnight services. Upon shipping, you will be notified by the e-mail address you provide, when your order has been shipped along with the tracking information.
All orders MUST be shipped to the delivery address on your order. We cannot change the shipping address in your transaction to any other address after purchase. It is your responsibility to make sure your information is accurate when placing an order. Any mailing address mistakes on your part are not the responsibility of Ry Royale Extensions.
Any orders with Fraud alerts will not be shipped until all details and information are verified. No exceptions. We have a fraud prevention system to protect every party.
DISCLAIMER: Ry Royale Extensions is not responsible for late shipments due to delays once the shipping carrier (FEDEX or USPS) has your order. If you have missed your package or your shipment has been delayed, simply call your shipping carrier's customer service line for more details and have your tracking or door tag number ready so they can assist you. Please be advised that all Ry Royale Extensions orders require a signature at the time of delivery.
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